The Playbook

AI-Powered Loyalty: The Key to Unlocking Customer Engagement in Asia

Beyond Points: How AI is Redefining Loyalty Programs in Asia

Sep 5, 2024 •

Demystifying Retail Data Monetisation

How retailers can solve the data monetisation puzzle.

Jun 30, 2024 •

Technology-centric Sustainability Transformations in Retail

4 ways to lower your carbon footprint in retail by leveraging technology.

Dec 2, 2022 •

Dancing in the hurricane

Balancing cost, risk & growth in an inflationary environment.

Oct 14, 2022 •

Driving Operational Efficiencies in Retail

This is one of my articles which was published on Deloitte’s blog as part of the series called- “6 Steps to transforming your retail & consumer business…

Aug 9, 2021 •

Becoming more customer centric & data driven

This is one of my articles which was published on Deloitte's blog as part of the series called- "6 Steps to transforming your retail & consumer business…

Aug 1, 2021 •

Building the blueprint for retail recovery

Retailers around the world have been severely impacted by COVID-19.

Jul 13, 2021 •

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